Do’s and Don’ts of Purchasing a Mobile Medical Vehicle
The process of purchasing and designing a mobile medical vehicle can seem extremely daunting at first, requiring much research, knowledge and trust in the manufacturer. Thankfully, this quick list of Do’s and Don’ts can help those new to the industry as well as seasoned purchasers navigate their way through the process.
DO – Consider the platform. Many companies utilize recreational vehicle (RV) platforms when manufacturing their mobile medical vehicles. A commercial truck platform offers increased durability, longevity and safety. These platforms are made to endure day-to-day stresses, as the structure is significantly stronger. Built for daily use, a commercial truck platform will greatly outlast a recreational vehicle platform – designed for much less frequent use. In fact, the lifecycle of a commercial truck could easily double that of an RV platform.
DON’T – Hire order-takers. Sales specialists and the design team should actively listen to your needs and wants in order to translate those items into a comprehensive vehicle strategy, suggesting alternatives and solutions that will result in the optimal product for your specific needs.
DO – Seek innovation. When you invest in a mobile medical vehicle, you want the best of the best—and we don’t blame you! A company that takes pride in transforming vehicle interiors for optimal aesthetics, functionality and performance you can count on is one you want to work with. Demand direct access to continuous innovations and technologies throughout the life of your vehicle and take advantage of exclusive operating systems, if available.
DON’T – Forget about customer support. After-sale support should be at the top of your least when researching which company to buy from. A purchase of this magnitude shouldn’t end at delivery! Initial and ongoing driver training, mechanical support, service expertise as well as aftermarket parts sales and retrofitting services are imperative to an optimal customer experience that lasts for years. Find a company with a responsive customer support team that will help to guide and support your decisions every step of the way—including post-delivery assistance and training.
DO – Demand reliability. Consider the chassis, body, HVAC, electrical and other related systems in terms of reliability and longevity of the vehicle. Reliable parts and a well-integrated vehicle will need less frequent servicing, which means less downtime and more time for your vehicle to be out on the road.
DON’T – Be ordinary. Seek out a specialty vehicle manufacturer who is skilled in creating the desired aesthetic to deliver the optimal customer experience inside and out. Remember, the exterior of your vehicle is your calling card— stand out from the crowd!
DO – Protect your investment. The expensive and/or proprietary technology housed inside a mobile medical vehicle should be protected at all costs. Be sure to find a company that not only understands and respects this investment, but who will utilize the appropriate materials and design to keep your technology and machinery safe and free from disruption. Temperature control, safety interlocks and custom-built generators are important features to request.
DON’T – Lose sight of the big picture. It’s imperative to locate and retain a mobile medical vehicle manufacturer with expertise in all areas of specialty vehicle design, engineering and project management including metal fabrication, woodworking, upholstery, wiring and HVAC. Experience in these areas is paramount, as the vehicle mechanics and foundation are the most important aspects of the final product. You want a manufacturer that can handle all aspects of your build in-house.
If you have any questions about the design or purchase of a mobile medical vehicle, please contact one of our knowledgeable consultants today. We’ll be happy to help answer any questions you have and provide the insight needed to assist in making an educated decision.